9% of all social users engage with brands daily and half of us will engage several times a month with brands.
71% of us expect a response within 5 minutes and if we receive good customer service, 70% of us would return as a customer in future being 21% more likely to spend! Not only that, 71% would then recommend the brand to a friend.
If you're not engaging with your followers then do, the results are significant.
While we're on Social, Facebook announced that it now has 24 million users in the UK, 83% of which are using a smartphone to check Facebook daily.
1 comment:
yes these days social networking is becoming stronger day by day.We all get so much addicted of these social networking site that we cant even think to spend a single day without these sites.
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